Congress’ Child & Youth Assessment & Therapeutic program is a multidisciplinary allied health service which assesses, diagnoses & treats Aboriginal children & youth, aged 0–18 years, with neurodevelopmental, speech & language development disorders, including Foetal Alcohol Spectrum Disorder (FASD).
The Child & Youth Assessment & Therapeutic team also work with children attending Congress’ Child Health & Development centre.
Treatment is delivered in conjunction with paediatricians from Alice Springs Hospital and clients have a designated Aboriginal Family Support Worker and case coordinator. Assessment and treatment is done by neuropsychologists, speech pathologists and occupational therapists.
Child & Youth Assessment & Treatment Office
21 Gap Road
Alice Springs NT 0870
Call us on 1800 142 900 or (08) 8958 4459 or email cyat.referrals@caac.org.au
Use the proper ways Congress has in place to give feedback. Using these channels means that they are documented and must go through a process of investigation. You can give feedback:
- Using the online form at caac.org.au/feedback-form
- By filling in a form and put it in the secure feedback box at any Congress sites (and we can help you if you need)
- By calling our Quality team on (08) 7928 8131 or 0490 679 012
- In person. You can ask for a manager and tell them what’s gone on.
Sharing what’s happened publicly, for example on social media, is not the right way to provide feedback. If you believe you have been treated unfairly or your feedback hasn’t been taken seriously or dealt with, you should call teh Quality team on
This means telling your story with as much detail as you can, including:
- Who was involved. It is very important that you provide your details so we can investigate properly and let you know about the outcome. If you don’t provide your name and how to contact you, we may not be able to do anything with your feedback.
You should also tell us:
- What happened
- Where this took place
- When it took place, and
- Why you are giving feedback
- How things could be improved
