Use the proper ways Congress has in place to give feedback. Using these channels means that they are documented and must go through a process of investigation. You can give feedback:
This means telling your story with as much detail as you can, including:
You should also tell us:
If you believe you’ve been treated unfairly or your feedback hasn’t been taken seriously, you should call the Quality team on 7928 81 31.
Unfounded negative comments made publicly through social media or other ways may be considered slander or defamation and are bad for Congress and Congress clients. Comments that are considered to be untrue/unfounded and serious will be responded to through legal channels.