Walking alongside families to build family strengths to achieve family goals

Health issues, housing and money problems, alcohol and drugs, family troubles and not having a job make it hard for a family to work well. The Congress Family Support Service helps parents manage these things to improve their connection to culture, family and community, which results in positive outcomes for themselves and their children.

The program is based on the Parents Under Pressure Framework which acknowledges the unique needs and resources of each family. This starts with a shared understanding of a family’s current concerns, strengths and areas of difficulty.

Participation in the program is voluntary and self-referrals are accepted.

The Congress Family Support Service offers two programs:

  1. Intensive Family Support Service (IFSS), and,
  2. Targeted Family Support Service (TFSS).

Intensive Family Support Service (IFSS)

The Intensive Family Support Service is for families with children aged between 0 and 12 years who have a child protection order in place.

Make an appointment

Call us on (08) 8959 4742

You will need a referral to access the Intensive Family Support Service. This can be from Territory Families or another community service.

Targeted Family Support Service (TFSS)

The Targeted Family Support Service (TFSS) is a voluntary early intervention service (i.e. pre-child protection involvement) that aims to promote the safety, stability, development and well-being of vulnerable children and their families.

TFSS is for Aboriginal families (or parents and caregivers) with children aged between 0 and 18 years where neglect and/or emotional abuse is a concern.

Make an appointment

Call us on (08) 8959 4742 or email tfss.referrals@caac.org.au

You will need a referral to access the Targeted Family Support Service. This can be from Territory Families, another community service, or a self-referral.

All referrals require family’s consent.

More information about the Parents Under Pressure Framework can be found here https://www.pupprogram.net.au/

Transport can be provided to and from your appointment. Please let us know at the time of booking your appointment.

21 Gap Road
Alice Springs NT 0870