New Publication: “IT’S ABOUT TIME” Transformative practice in an Aboriginal intensive family support service.

Congress receives funds from the Australian Government to provide Intensive Family Support Service (IFSS) to parents and caregivers of children where child neglect is a concern. In 2020, staff of the Congress service initiated a project to identify the key features of their model that they believe contributes to their successful operation. An external project officer worked with the team to develop a publication that details their service model. All team members participated in a process involving an individual interview, and a series of team workshops. This document, jointly authored by the project officer and all team members, is the result.

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